Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Royal Reels Casino, we're committed to promoting responsible gaming practices. Gambling should be viewed as a form of entertainment with an associated cost, similar to going to the movies or dining out. It should never be considered a way to earn money or solve financial problems.
Please gamble within your means and only with money you can afford to lose. If you feel your gambling is becoming problematic, help is available.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your Australian state or territory) to access and use Royal Reels Casino. By using our platform, you confirm that you meet this legal requirement.
We take underage gambling seriously and use robust verification processes to ensure compliance with Australian gambling laws.
Warning Signs of Problem Gambling
If you experience any of the following, problem gambling may be affecting your life:
- Chasing losses by gambling more to win back money you've lost
- Hiding your gambling activity from family, friends, or partners
- Gambling with money intended for bills, rent, or essential expenses
- Feeling anxious, irritable, or restless when not gambling
- Gambling for longer periods than intended
- Failed attempts to reduce or stop gambling
- Borrowing money to gamble or to pay gambling debts
- Neglecting work, study, or personal relationships due to gambling
- Using gambling to escape problems or cope with difficult emotions
- Experiencing financial hardship due to gambling activities
If you recognise any of these signs in yourself or someone else, please reach out for support immediately.
Self-Help Tools & Safeguards
Royal Reels Casino provides a range of tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Restrict the amount you can lose during a set timeframe
- Session Limits: Set time limits for your gaming sessions to encourage regular breaks
- Reality Checks: Receive periodic reminders during play about the time elapsed and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing the casino for a period you choose
Contact our customer support team to activate any of these tools, or adjust your settings through your account dashboard.
Support & Counselling Services
If you're struggling with problem gambling, these organisations offer confidential support:
Australia
- Gambling Help Online – Free counselling and support service
www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7, free call)
International Services
- GamCare (United Kingdom) – Free gambling addiction support
www.gamcare.org.uk - GamStop (United Kingdom) – National self-exclusion scheme
www.gamstop.co.uk - National Council on Problem Gambling (United States)
www.ncpgambling.org - Responsible Gambling Council (Canada)
www.responsiblegambling.org
Need Help? Reach Out Today
If you or someone you know is experiencing problems with gambling, please seek help immediately. There is no shame in asking for support — trained counsellors are available to listen and assist you in confidence.
Contact Gambling Help Online on 1800 858 858 or visit www.gamblinghelponline.org.au today.
Your wellbeing is important to us. Responsible gambling is everyone's responsibility.